Support
Support Desk
Support Contact Information
If you have any questions regarding usage, please refer to this page.
We have compiled information on how to contact us, frequently asked questions, and various procedures.
Please check the 'Frequently Asked Questions' before contacting us.
We have summarized common inquiries below. Please review them before contacting us.
Urgent matters
For customers considering using our services
※ Please call us directly from the person who registered the account. If someone other than the account holder (e.g., a family member) is calling, please note the support staff may ask for confirmation at the start of the call.
※ Support Desk may contact you from a different phone number than listed above.
※ Due to time of day, it may be difficult to connect by phone.Thank you for your understanding.
Online Inquiries
For all inquiries, please use the 'Inquiry Form' below.
It may take a few days to respond.
Thank you for your understanding in advance.