Prohibition of Multiple Account Registrations

For each household, only one account is permitted. Creating bookings for the same household from multiple accounts may cause confusion for supporters or private tutors and lead to issues. Please be sure to use one account per family.

※ If spouses or family members use separate devices, please share the same email address and password.
※ When sharing an account, clearly designate the person responsible for handover when placing a booking request, and indicate who is sending messages when contacting supporters/private tutors via chat. We also recommend sharing the day-of contact number and emergency contact prior to the start of support/instruction.

We comply with the Ministry of Health, Labour and Welfare’s “Guidelines on Matching Sites for Childcare (Child-Minding) Services.” Our Terms prohibit a single supporter from registering under multiple names, and we have strengthened system monitoring to prevent duplicate registrations.