About Same-Day Extensions of Support
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If you wish to extend the service time, please inform the supporter of your request and obtain their agreement in advance.
Extensions are available in 30-minute increments. For example, if the scheduled end time is 7:00 PM and the service is extended until 7:25 PM, the extension will be counted as until 7:30 PM.
The extended time will be adjusted by the supporter when submitting the service completion report. Please review the report details, including the service duration and total fee, before proceeding with the payment.
Please note that depending on the supporter’s schedule, it may not always be possible to accommodate a request for an extension.
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