About Pick-Up and Drop-Off

For pick-up/drop-off services, please create the booking based on the support time from “the time you begin caring for the child” to “the time you hand the child back”, excluding the supporter’s travel time from their home.

※ If, at the guardian’s instruction, the supporter visits the guardian’s home to retrieve items necessary for the support and then proceeds to the destination, the support start time is when the supporter arrives at the guardian’s home.
Example: The supporter visits the guardian’s home to pick up a stroller and then goes to the nursery to pick up the child.

※ In cases such as “pick-up → supervision at the lesson venue → drop-off”, the time spent supervising at the lesson venue is also billable at the supporter’s hourly rate.

※ Bookings on Baby-J are for a minimum of 1 hour. Even if the pick-up/drop-off takes less than one hour, a one-hour fee will be charged.