About Cancellations by the Supporter After Booking Confirmation

After a request has been confirmed, we advise supporters/tutors to refrain from canceling for personal reasons. However, if a cancellation is requested due to unavoidable circumstances (e.g., contracting an infectious disease and therefore being unable to attend), we ask the guardian to review the details and consent to the cancellation.

If a cancellation occurs for reasons attributable to the supporter/tutor, no cancellation fee will be charged.
※ Please note that we cannot assume any responsibility for losses or damages incurred by the guardian as a result of a supporter/tutor’s cancellation.