About Cancellations Due to Typhoons or Natural Disasters After Booking Confirmation

In the event that, due to force-majeure natural disasters such as typhoons, earthquakes, heavy rain, or heavy snow, public transportation (e.g., trains) is completely suspended or it is deemed unsafe to provide support or educational instruction, please consult with the supporter/tutor and proceed with the cancellation process.
Please note that if the guardian initiates the cancellation, a cancellation fee may be charged depending on the timing.

If the guardian chooses to cancel despite the service being feasible, the cancellation policy will apply.