About Insurance Claims

Regarding Insurance Claims
If you wish to file an insurance claim for injuries or property damage that occurred during support, the party at fault (the liable party) must submit the claim.

① When the user is the liable party
If the supporter is injured or the supporter’s belongings are damaged due to the negligence of the child or the user, the user should file the insurance claim.

② When the supporter is the liable party
If the child is injured or the user’s belongings are damaged due to the supporter’s negligence, the supporter should file the insurance claim.

[Important Notes]
Only bookings that are formed and completed on the Baby-J platform are eligible for insurance coverage.
Depending on the insurance company’s determination, coverage may not apply if the liable party is found not at fault.
After submission, guidance will be sent from the responsible department; please be sure to review it.
※ Please submit your claim within 2 weeks after the end of support.